Terms and Conditions
Last updated October 2026
These terms apply to everyone who uses Kix, including parents, guardians and partner activity providers. By using Kix, you agree with them.
1. Accounts
Accounts for children are created and managed by a parent or guardian, who is responsible for the account and its use.
2. Earning Kix points
Teachers at partner activity providers award Kix points. Kix may correct balances that were awarded in error or through misuse.
3. Redeeming prizes
Kix points can be redeemed for prizes in the Kix catalog while stocks last. Kix points have no cash value and cannot be sold, transferred or exchanged for money.
Prize availability may change. If a prize cannot be delivered, we will offer a suitable alternative or return the Kix points.
4. Activity providers
Partner providers are independent businesses. They are responsible for their own classes, staff and services. Kix is responsible for the rewards program and prizes.
5. Acceptable use
Do not misuse the service, attempt to earn Kix points dishonestly or interfere with its security.
6. Ending an account
You can close an account at any time. We may suspend accounts that break these terms. Unused Kix points may expire after a long period of inactivity, with notice.
7. Liability
Kix is provided as is. To the extent permitted by law, we are not liable for indirect losses or for the services of partner providers.
8. Governing law
These terms are governed by the applicable laws where Kix operates.
Questions? Email info@hellokix.com or WhatsApp +852 5707 0351.